Property Management

We take pride in our proactive, responsive, hands-on management style and our proven record of ability and accomplishment.

From day-to-day issue resolution to strategic planning we understand the importance of our role and how it relates to the success of the assets we manage.

What should a client expect from a property management company?

A 24 hour EMERGENCY RESPONSE system that will allow for a “live” management representative to be available for responses 365 days per year, 7 days per week, and 24 hours per day.
A customer service department available for maintenance and all other requests Monday through Friday 8:30 a.m. to 5:00 p.m.
An assigned property manager specifically designated to manage the subject property.
Routine property inspections to identify issues pertaining to maintenance, cleanliness, municipal code compliance, liability diversion and overall operation.
Guaranteed “returned phone calls” to all inquiries regarding the subject property, within 24 hours of the original inquiry.
A staff of maintenance personnel that is always available for maintenance and emergency response issues.
A monthly financial management report.
An annual capital project recommendation report.
Analyze and re-negotiate, if necessary, all annual service contracts.
Tax protest supervision.
Tenant improvement & capital improvement project supervision.
Operating budget preparation and variance reporting.

Property Types

Commercial Office
Industrial
Retail
Medical
Commercial condominium
Residential condominium
Multi-unit residential rental
Single family

Comprehensive Building Analysis

Property inspections
Deferred maintenance and capital improvement recommendation
10 year capital projection & escrow plan
Service contract review & recommendation
Operating budget review & recommendation

Physical Management

Property inspections
Deferred maintenance and capital improvement recommendation
10 year capital projection & escrow plan
Service contract review & recommendation
Operating budget review & recommendation
Regular property inspections
24 hour emergency response
Disaster recovery services (Mitigation & Restoration)
Receive tenant request and administer appropriate response and/or solution
Tenant correspondence
Municipal correspondence
Manage/negotiate service contracts
Tenant improvement management
Capital project management
Coordinate & manage tenant move in/move out process
Maintenance supervision
Lease interpretation
Records retention
Insurance claim management

Accounting

Accounts receivable and accounts payable with audit trail
Data management of properties, tenants, vendors, etc.
Comprehensive monthly and annual financial reports
Cash flow projection and annual budges
Cash or accrual accounting procedures

Reporting

Bank account balance sheet
Bank reconciliation
Check register for the operation account
Copy of the general ledger
Budget variance report to explain variances from the forecasted operation costs
Tenant request/resolution activity